Description: Perfect Phrases for Conflict Resolution : Hundreds of Ready-to-use Phrases for Encouraging a More Productive and Efficient Work Environment, Paperback by Polsky, Lawrence; Gerschel, Antoine, ISBN 0071756167, ISBN-13 9780071756167, Used Good Condition, Free shipping in the US
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether its with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:
- A micromanaging supervisor
- An underperforming employee
- A peers disruptive work habits
- Unreasonable or unethical customer requests
- Abrupt, rude, and unprofessional coworkers
Price: 12.25 USD
Location: Jessup, Maryland
End Time: 2024-11-13T14:01:55.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Book Title: Perfect Phrases for Conflict Resolution: Hundreds of Ready-To-Use Phrases for Encouraging a More Productive and Efficient Work Environment
Number of Pages: 176 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Training, Management, Interpersonal Relations
Publication Year: 2011
Item Height: 0.7 in
Illustrator: Yes
Genre: Psychology, Business & Economics
Item Weight: 6.6 Oz
Item Length: 8 in
Author: Lawrence Polsky, Antoine Gerschel
Item Width: 5 in
Format: Trade Paperback
