The New Gold Standard: 5 Leadership Principles for Creating a Legendary...

Description: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less

Price: 4.85 USD

Location: Aurora, Illinois

End Time: 2024-02-22T11:42:37.000Z

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Binding: Hardcover

Weight: 0 lbs

Product Group: Book

IsTextBook: No

Book Title: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Item Length: 8.6in

Item Height: 1.1in

Item Width: 6.3in

Author: Joseph A. Michelli

Format: Hardcover

Language: English

Topic: Training, Leadership, Total Quality Management, Personal Success, Customer Relations, Organizational Behavior, Industries / Hospitality, Travel & Tourism, Management

Publisher: Mcgraw-Hill Education

Publication Year: 2008

Genre: Business & Economics

Item Weight: 16.8 Oz

Number of Pages: 304 Pages